FAQ’s
WHAT TYPES OF DNA TESTING DO YOU OFFER?
We offer various types of DNA testing, including paternity, maternity, sibling, grandparent, immigration and health-related genetic testing.
HOW DOES THE MOBILE DNA TESTING SERVICE WORK?
Our trained professionals come to your location to collect DNA samples, ensuring convenience and privacy. The samples are then sent to our certified lab for analysis.
IS MY INFORMATION CONFIDENTIAL AND SECURE?
Yes, we prioritize your privacy and confidentiality. All data and results are securely stored and only shared with authorized individuals.
HOW MUCH DO THE DNA TEST COST?
The cost varies depending on the type of test. Please contact us for specific pricing details.
WHAT SHOULD I EXPECT DURING THE SAMPLE COLLECTION PROCESS?
The sample collection process is quick and painless, typically involving a simple cheek swab.
WHAT IF THE ALLEGED FATHER IS A MINOR?
If the alleged father is a minor, permission from a legal guardian is necessary. This means the legal guardian must be present at the appointment to provide consent for the minor to be tested at your preferred location.
RESCHEDULE AND REFUND POLICY
To reschedule your appointment, please call 1-833-326-9846, at least 24 hours before your scheduled time. Please note that all sales are final, and we do not offer refunds under any circumstances.
HOW ACCURATE ARE YOUR DNA TESTS?
Our DNA tests are highly accurate, typically with a 99.9% accuracy rate for paternity tests and similarly high accuracy for other types of tests.
HOW LONG DOES IT TAKE TO GET RESULTS
Results are typically available within 3-7 business days, depending on the type of test and the specific circumstances.
DO YOU PROVIDE LEGAL DNA TESTING?
Yes, we offer legal DNA testing that can be used in court for purposes such as child custody, immigration, and inheritance cases.
CAN I ORDER A DNA TEST FOR SOMEONE ELSE?
Yes, you can order a DNA test for another person, but they must provide consent and be aware of the testing process.
WHAT SHOULD I DO IF I HAVE QUESTIONS ABOUT MY RESULTS?
Our team of genetic counselors and experts are available to discuss your results and answer any questions you may have at our toll free number 1-833-326-9846.
CAN I RECEIVE MY TEST RESULTS BY PHONE?
No, we do not provide results over the phone. Test results will be sent via email or mail service.